PSBU IS Center – PSBU International

PSBU International Support Center

A dedicated contact point for international students, international academic engagement, student services, and cross-cultural connection.

About the Center

The PSBU International Support Center provides coordinated support for international students and international academic activities. The Center offers online access to information, orientation and student-service guidance, academic and language-support referrals, event information, and contact with designated support staff. PSBU currently runs its international programs online; immigration and visa assistance is therefore not offered as a current Center service. Relevant guidance can be developed when onsite international programs are introduced.

Objectives and Aims

– Provide a clear and responsive support point for international students before, during, and after enrolment.

– Coordinate international student information, orientation, administrative guidance, and referral to relevant PSBU units.

– Promote intercultural engagement, belonging, student participation, and access to academic and language-support opportunities.

– Maintain accurate service records, event evidence, student feedback, and improvement actions.

Services and Programmes

International Student Enquiries
Guidance on PSBU contacts, online study arrangements, student-service processes, and referral to the correct academic or administrative unit.

Orientation and Onboarding
Pre-arrival or online orientation, introduction to PSBU systems, academic expectations, student support, communication channels, and key policies.

International Student Events
Online or onsite welcome events, academic webinars, cultural exchange, student networking, and future buddy-program activities.

Language and Academic Support Referral
Referral to language-support classes, leadership and competency courses, academic advisers, and Learning Development Center services.

Scholarship Information
Publication of verified scholarship opportunities, eligibility, application requirements, deadlines, and conditions for international applicants.

Student Affairs and Administration
Assistance with international student records, service requests, communication, and escalation to the appropriate PSBU office.

International Student Support Services and Evidence

The following evidence register summarizes the current availability of key international-student support services and identifies the most appropriate supporting documentation or web evidence for publication and institutional reporting.

Service / Requirement	Evidence / Web Link	Evidence Note
International Support Center / International Web Presence	Official PSBU International Project page	Official PSBU domain and active institutional international page. For the strongest evidence, the dedicated International Support Center content should also be published as its own PSBU webpage.
Events for International Students (welcome/freshman activities, cultural exchange, future buddy programme)	Secondary PSBU International listing	The supplied page is a third-party listing/mirror, so it is suitable only as secondary evidence. It does not by itself establish a specific Freshman Day or Buddy Programme. Use an official PSBU webpage or official PSBU social-media event post, dated photographs, attendance records, agenda, or event report as primary evidence.
Language Support Classes / Language Competency Courses	PSBU Leadership Academy	Official PSBU page. The Leadership Academy explicitly provides language, communication and leadership development and lists an International English Proficiency Program covering reading, writing, listening and speaking.

How to Access Support

Use the online enquiry form or designated Center email and select the enquiry category.
Provide the student name, programme, student identification number where available, and a concise description of the support needed.
The Center acknowledges the request, assigns it to the responsible staff member, and records the referral or action taken.
Complex academic, financial, safeguarding, or administrative matters are referred to the authorized PSBU office and tracked to closure.

Illustrative 12-Month Operating Calendar

The following calendar is a publication-ready operating plan. Activities should be marked as completed only after attendance, evidence, feedback, and outcomes are documented.

Month	Main Activity	Expected Output
January	International student orientation	Introduce PSBU systems, policies, contacts, and available support.
February	Online learning and student-services clinic	Help students use digital platforms and access services.
March	Intercultural communication session	Develop respectful cross-cultural communication and participation.
April	Academic and language-support referral month	Connect students to courses, advisers, and learning-development resources.
May	International student networking	Create peer connection and future buddy-program foundations.
June	Administrative support clinic	Address common student-service questions and referral processes.
July	International academic webinar	Promote academic engagement and international collaboration.
August	New-student enquiry and onboarding support	Provide timely responses for the next intake.
September	Well-being and belonging session	Promote inclusion, help-seeking, and access to PSBU support.
October	Global culture and student engagement activity	Celebrate cultural diversity through structured student participation.
November	Student feedback and service review	Collect feedback and identify service gaps and improvement actions.
December	Annual service and activity report	Summarize enquiries, events, participation, feedback, and next-year priorities.